Terms & Conditions

1. Store Usage Agreement

By purchasing from Zentoku (operated by Aryan Agarwal), you agree to these standard purchase and usage terms. All streetwear designs, brand terminology, and website media remain the property of Zentoku.

2. ZenWallet & Loyalty Coins Policy

ZenWallet coins are earned through completed purchases (1 coin per ₹10 spent, credited at payment for prepaid orders and on delivery for Cash on Delivery orders) or valid referrals (25 coins each, credited when the referred customer's first order is completed). Coins hold no cash value, cannot be purchased separately, and are strictly redeemable as checkout discounts (1 coin = ₹1 off).

3. Intellectual Property

Zentoku creates original, artistically-inspired fashion garments. All product names, designs, and titles utilize proprietary brand artwork. Zentoku is not affiliated with or endorsed by any anime studio or publisher; see our Fan Art & IP Disclaimer. If you believe any media infringes upon intellectual property, contact support@zentoku.in for immediate review.

4. Delivery, Returns & Refund Terms

Orders are dispatched and delivered within 8–10 working days across India. Return and cancellation requests must be submitted within 3 days of the delivery date. Refunds are issued either to your original payment method via Razorpay (processed within 7 days) or instantly as ZenWallet balance.